1. Buyer use case and material
Describe the product, material, thickness, monthly volume, and maximum product size before asking for a quote.
- Use case
- Target material
- Maximum product size
- Estimated monthly production volume
2. Machine size and working area
Ask for the exact model, actual usable working area, machine dimensions, packing dimensions, and workshop requirements.
- Machine model
- Actual working area
- Machine dimensions
- Packing dimensions
3. Laser wattage and tube
Separate rated power from peak power and ask for tube brand, model, lifetime, warranty, and replacement cost.
- Laser wattage
- Rated vs peak power
- Laser tube brand
- Tube warranty
4. Controller and software
Confirm controller model, software compatibility, LightBurn support, cables, licenses, and controller panel proof.
- Controller model
- Software compatibility
- LightBurn support
- Panel photos or video
5. Cooling, air assist, and exhaust
Clarify chiller model, air assist, exhaust fan, ventilation assumptions, and required buyer-supplied setup.
- Chiller
- Air assist
- Exhaust
- Ventilation recommendation
6. Accessories and spare parts
Ask what is included, optional, excluded, and available later as consumable spare parts.
- Included accessories
- Optional accessories
- Consumables
- Future spare parts
7. Shipping and landed cost
Record shipping terms, packaging, gross weight, shipping cost, and excluded charges before comparing suppliers.
- EXW/FOB/CIF/DDP
- Shipping cost
- Gross weight
- Excluded costs
8. Warranty, lead time, and proof
Ask for warranty process, lead time, payment terms, actual machine proof, packing photos, and material test video.
- Warranty
- Lead time
- Payment terms
- Video test proof